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The Due Diligence DORA Requires You to Run on Every ICT Provider

Articles 28-30 put the obligation on you, not on your provider: assess before you sign, carry the mandatory clauses into the contract, and keep the evidence. This is that assessment, as an editable Excel.

22 mapped requirements DORA Articles 28-30 covered Provider tab + assessment tracker Free · no credit card

Why compliance teams use it

The obligation is yours

DORA does not bind your ICT provider. It binds you: due diligence before the arrangement (Art. 28(4)), the mandatory contractual terms (Art. 30), concentration risk (Art. 29) and an exit strategy for critical or important functions (Art. 28(8)).

Every line carries its article

Service description, data locations, audit and access rights, sub-outsourcing, incident cooperation, continuity, resilience testing, exit. Each question cites the provision it comes from, so the assessment answers to a supervisor, not to a habit.

Answer, evidence, assessment

Record what the provider claims, what they actually sent, and what you concluded: Accepted, Follow-up or Gap. An empty evidence cell next to a Yes is the finding an inspection will make for you.

Feeds your Register of Information

The Provider tab captures the identifiers, functions, countries and contract dates your register needs, at the moment you are already asking for them.

Download the Excel questionnaire

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Inside the workbook

One copy per provider, or per service where a provider supplies several.

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Provider tab

  • Legal name, LEI or EUID
  • Service, function supported, critical or important
  • Countries of provision, processing and storage
  • Contract dates, notice period, decision
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Questionnaire tab

  • 22 requirements, grouped by theme
  • Exact DORA article per line
  • Provider response and evidence received
  • Your assessment: Accepted / Follow-up / Gap
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Summary tab

  • What the provider answered
  • What you accepted, and what is still a gap
  • Evidence still missing, counted for you

Next steps

The assessment is the start of the file, not the end of it.

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Score the provider

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Go further

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Send it to your provider