Illustrative Scenarios

DORA Implementation Scenarios

Illustrative implementation scenarios for European financial entities. What a typical DORA programme covers, sector by sector.

How to read this page. Every scenario below is illustrative: it describes what an implementation programme under the Digital Operational Resilience Act (DORA, Regulation (EU) 2022/2554) typically covers for a given type of financial entity. These are not client engagements, and no real institution is described. Timelines are indicative planning ranges, not measured results.

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Large Retail Banking Group

Banking · Illustrative scenario

A retail banking group operating in several Member States, with a large ICT estate spread across subsidiaries. The core challenge is harmonising one ICT risk management framework across entities that report to different competent authorities.

Art. 5-16 Primary focus: ICT risk management
12-18 mo Indicative timeline

Typical workstreams:

  • Group-wide ICT risk management framework (Articles 5-16)
  • Single incident classification and reporting process across subsidiaries
  • Register of Information (RoI) covering every ICT third-party service provider
  • Board-level governance and training on ICT risk (Article 5)
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Pan-European Payment Processor

Payments · Illustrative scenario

A payment service provider whose processing platform is a critical or important function (CIF) by definition: when it stops, merchants stop. Resilience testing and recovery objectives dominate the programme.

Art. 24-27 Primary focus: resilience testing
9-12 mo Indicative timeline

Typical workstreams:

  • Mapping CIFs and the ICT assets that support payment processing
  • Defining and testing recovery objectives for each CIF
  • Preparing for threat-led penetration testing (TLPT, Articles 26-27)
  • Incident notification procedures aligned with DORA timelines (Articles 17-23)
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Mid-sized Asset Manager

Investment · Illustrative scenario

An asset manager whose portfolio management, order management and market data systems are almost entirely bought, not built. Most of its DORA exposure sits with ICT third-party service providers.

Art. 28-30 Primary focus: third-party risk
9-12 mo Indicative timeline

Typical workstreams:

  • ICT asset inventory across trading and portfolio systems
  • RoI entries for market data vendors and portfolio SaaS platforms
  • Contractual provisions of Article 30 negotiated into key vendor contracts
  • Board-level ICT governance and a recurring resilience testing programme
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Multinational Insurance Group

Insurance · Illustrative scenario

An insurance group with a long tail of ICT third-party service providers and legacy policy systems. The vendor ecosystem, not the technology, is where the programme spends most of its time.

Art. 28-30 Primary focus: third-party risk
12-18 mo Indicative timeline

Typical workstreams:

  • Contract remediation across the provider base, prioritised by criticality
  • Exit strategies for providers supporting CIFs (Article 28)
  • Risk assessment of legacy policy administration systems
  • Group-level incident coordination across Member States
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Investment Firms Pooling Resources

Investment · Illustrative scenario

Several mid-sized investment firms that cannot each justify a full threat intelligence capability. DORA explicitly allows them to share: Article 45 covers information-sharing arrangements between financial entities.

Art. 45 Primary focus: information sharing
6-9 mo Indicative timeline

Typical workstreams:

  • Information-sharing arrangement structured under Article 45
  • Pooled testing where the TLPT framework permits it
  • Shared incident response playbooks, adapted per firm
  • Joint due diligence on common ICT third-party service providers
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Crypto-Asset Service Provider (CASP)

Crypto · Illustrative scenario

A crypto exchange authorised under MiCA, which brings it into DORA scope as a financial entity. Custody infrastructure and always-on trading make the ICT risk framework the centre of the programme.

Art. 5-16 Primary focus: ICT risk management
9-12 mo Indicative timeline

Typical workstreams:

  • Wallet and custody infrastructure brought into the ICT risk framework
  • Incident classification covering trading, custody and staking services
  • Custody technology and blockchain infrastructure providers entered in the RoI
  • Resilience testing for denial-of-service and exchange-outage scenarios
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Digital-Only Bank (SME)

FinTech · Illustrative scenario

A small digital-only bank with a cloud-native stack and a compliance team of one or two people. The full framework applies, but the proportionality principle shapes how deep each control needs to go.

Art. 4 Primary lens: proportionality
6-9 mo Indicative timeline

Typical workstreams:

  • Proportionate ICT risk framework documented against Article 4
  • Cloud provider concentration risk assessed and recorded in the RoI
  • Automated evidence collection to keep recurring reporting sustainable
  • Staff training programme sized to the team, not to a large bank template
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Market Infrastructure Operator

Infrastructure · Illustrative scenario

A national payment system operator connected to European settlement infrastructure. Entities at this level of criticality are the natural candidates for threat-led penetration testing, run in coordination with their competent authority.

Art. 26-27 Primary focus: TLPT
18-24 mo Indicative timeline

Typical workstreams:

  • TLPT scoping and execution coordinated with the competent authority
  • Redundancy architecture reviewed against defined recovery objectives
  • Cross-border incident reporting procedures rehearsed end to end
  • Threat intelligence capability integrated into the testing cycle
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Regional Cooperative Bank

Banking · Illustrative scenario

A mid-sized cooperative bank running a legacy core banking system across a wide branch network. The programme has to raise resilience without interrupting day-to-day banking in the communities it serves.

Art. 5-16 Primary focus: ICT risk management
12-18 mo Indicative timeline

Typical workstreams:

  • Risk assessment of the legacy core banking platform and its dependencies
  • Centralised monitoring and incident detection across the branch network
  • Consolidation review of overlapping ICT third-party service providers
  • Staff awareness programme covering branch and back-office roles
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Cross-Border E-Money Institution

Payments · Illustrative scenario

An e-money institution offering wallets and international transfers across many Member States. Incident reporting is the hard part: one outage can trigger notification duties in several jurisdictions at once.

Art. 17-23 Primary focus: incident reporting
9-12 mo Indicative timeline

Typical workstreams:

  • Incident classification and notification procedures mapped per jurisdiction
  • Failover defined and tested for wallet and transfer services
  • KYC and AML systems mapped as dependencies of CIFs
  • Mobile application included in the resilience testing programme
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Life Insurance and Pensions Provider

Insurance · Illustrative scenario

A life insurer whose policy administration and actuarial systems hold decades of policyholder data. Disaster recovery for long-lived systems, and alignment with existing Solvency II reporting, drive the programme.

Art. 24-27 Primary focus: resilience testing
12-18 mo Indicative timeline

Typical workstreams:

  • Backup and recovery of policyholder data tested against defined objectives
  • Disaster recovery exercises for actuarial and investment platforms
  • Third-party asset managers assessed and entered in the RoI
  • DORA incident reporting aligned with existing Solvency II processes
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Online Securities Trading Platform

Investment · Illustrative scenario

A retail trading platform where availability during market stress is the whole business. Testing has to cover the scenarios that matter: peak load, market data loss and degraded execution.

Art. 24-27 Primary focus: resilience testing
9-12 mo Indicative timeline

Typical workstreams:

  • Redundancy review of market data feeds and execution venues
  • Scenario-based testing including market-stress and peak-load conditions
  • Geo-redundant storage strategy for client portfolio data
  • Capacity and performance testing folded into the annual testing plan
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Equity Crowdfunding Platform

FinTech · Illustrative scenario

A crowdfunding service provider in DORA scope with a small technology footprint of its own: payments, KYC and hosting are all outsourced. Its resilience is largely its providers' resilience.

Art. 28-30 Primary focus: third-party risk
6-9 mo Indicative timeline

Typical workstreams:

  • Payment and KYC providers assessed, with fallback options identified
  • Investor data protection aligned across GDPR and DORA requirements
  • Backup and recovery procedures for campaign and investor records
  • Incident response plan with recovery objectives defined per CIF
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Specialised Mortgage Lender

Banking · Illustrative scenario

A mortgage bank whose origination, servicing and valuation chain runs on a mix of in-house systems and specialist providers. Outsourced links in the chain are where the resilience gaps usually hide.

Art. 28-30 Primary focus: third-party risk
9-12 mo Indicative timeline

Typical workstreams:

  • Dependency mapping across origination, servicing and securitisation platforms
  • Continuity objectives defined for the borrower portal and payment runs
  • Valuation and outsourcing contracts remediated to Article 30 provisions
  • Incident logging structured to feed regulatory reporting without rework
๐Ÿ’น

Multi-Asset Brokerage Firm

Investment · Illustrative scenario

An online broker running 24/7 trading across forex, commodities and CFDs. Incidents do not wait for office hours, so incident management has to work overnight and across jurisdictions.

Art. 17-23 Primary focus: incident management
9-12 mo Indicative timeline

Typical workstreams:

  • Follow-the-sun incident response with clear escalation ownership
  • Liquidity providers mapped as dependencies in the RoI, with failover options
  • Continuity objectives for client fund and margin systems
  • Notification duties mapped per jurisdiction where clients are served
Insights

Planning Lessons for a DORA Programme

Budget & Resources

  • Budget scales with size and risk profile: proportionality (Article 4) applies
  • Legacy estates cost more to remediate than cloud-native architectures
  • Pooling threat intelligence and testing lowers the bill for smaller firms
  • Most spend goes into third-party remediation and testing, not tooling

Timeline & Planning

  • Start with a gap analysis and the ICT asset inventory
  • Contract remediation with providers is usually the longest workstream
  • Build the Register of Information early: it feeds every other pillar
  • TLPT needs months of scoping before any testing starts

Success Factors

  • Strong board-level sponsorship essential
  • Cross-functional teams (IT, Risk, Legal, Ops)
  • Automation keeps the recurring reporting workload sustainable
  • Regular testing prevents compliance drift

Common Pitfalls

  • Underestimating vendor assessment effort
  • Treating DORA as pure IT project
  • Neglecting employee training & awareness
  • Delaying legacy system modernization
Methodology

Typical DORA Implementation Roadmap

1

Assessment

1-2 months
  • Gap analysis
  • ICT inventory
  • Vendor mapping
  • Risk assessment
2

Design

2-3 months
  • Framework design
  • Policy development
  • Tool selection
  • Governance model
3

Implementation

4-10 months
  • System deployment
  • Vendor negotiations
  • Training programs
  • Process integration
4

Testing & Certification

2-4 months
  • Resilience testing
  • TLPT execution
  • Incident drills
  • Documentation review
5

Continuous Monitoring

Ongoing
  • Regular audits
  • Incident tracking
  • Vendor monitoring
  • Annual reviews

REGULATION DORA

Your Trusted Partner in DORA Compliance & Cybersecurity

Helping Financial Institutions Achieve Operational Resilience

Expert Consulting

  • DORA gap assessment & roadmap
  • ICT risk management framework
  • Third-party vendor due diligence
  • TLPT testing coordination
  • Incident reporting implementation

Resiplan SaaS Platform

  • Automated compliance tracking
  • Real-time incident management
  • Vendor risk assessment dashboards
  • Regulatory reporting automation
  • Integrated DORA documentation

Managed Services

  • 24/7 security monitoring (SOC)
  • Threat intelligence & response
  • Vulnerability management
  • Penetration testing services
  • Compliance audit support

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